Low office attendance was a growing concern for this customer. Their offices were underutilised, yet these spaces were critical tools for fostering collaboration, driving innovation, and supporting employee well-being. The challenge was to understand why employees were staying away and how to design spaces that better aligned with their requirements—without a one-size-fits-all approach.
spaciv’s user-centric and data-driven approach allowed us to uncover the root causes of low attendance and identify actionable improvements tailored to each location. Our solution included:
User Needs Evaluation: Understanding how employees use spaces, what activities they prioritise, and what barriers hindered attendance.
Automated Space Calculation: Leveraging data to calculate the ideal office space, balancing efficiency with employee preferences.
Actionable Opportunities: Identifying solutions that varied by location, such as:
• Relocating offices to neighbourhoods with better access to public transport or amenities.
• Implementing micro-improvements in existing offices, such as creating activity-based workpoints tailored to user needs.
This approach was applied across the customer’s global portfolio, with solutions customised for each office.
The implemented changes had a profound impact:
• 28% Increase in Office Attendance: Across locations where changes were made, attendance grew significantly, reflecting a better alignment of spaces with user requirements.
• Business-Driven Outcomes: Higher office attendance was shown to correlate with:
• Faster Product Releases: Enhanced collaboration led to quicker project turnarounds.
• Lower Staff Turnover: Improved employee experience contributed to better retention.
• Reduced Sick Days: Optimised environments supported employee well-being.
These results demonstrated not just the value of full offices but the strategic role of the workplace as a tool for achieving broader business goals.
• User-Centric Design Delivers Results: Understanding and addressing the unique needs of employees creates workplaces people want to use.
• Tailored Solutions Drive Impact: Customised improvements, from office relocations to micro-adjustments, are key to unlocking the full potential of every location.
• Offices Are Business Tools: A well-used office is more than a space—it’s a platform for driving innovation, productivity, and employee well-being.
Do you want to make data-driven improvements to your Workplace Experience? Discover how spaciv can optimise your workplaces to increase attendance, improve employee experience, and deliver measurable ROI. Contact us to learn more!